Copilot free trial fails to reset after monthly limit exceeded

[alex-aghamyan-volo]

Select Topic Area

Question

Copilot Feature Area

General

Body

Hi,
I am on a free plan. During February I reached the 2,000 autocompletes. It was saying that the reset will happen on March 7. Today is March 9 and I didn't use the tool for the past two days. Today it says that I've reached the limits and reset will happen on April 7.

What is going on and how do I fix this, did I do anything wrong?
I can assure you I haven't used it in the past 2 days.

[WattoX00]

The free trial resets are based on a rolling 30-day cycle from when you hit the limit, not a fixed monthly date.
If it still seems off after that, logging out and back in or reaching out to GitHub Copilot support usually fixes it.

[alex-aghamyan-volo]

Thank you very much. I have contacted the support.

[smn3]

I have the same problem and copilot help on github suggested to contact the support. I opened a ticket, let's see.