[Bug]: Server Error on Files app and User Settings 24.0.0

[nektdev]

⚠️ This issue respects the following points: ⚠️

• This is a bug, not a question or a configuration/webserver/proxy issue.
• This issue is not already reported on Github (I've searched it).
• Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
• I agree to follow Nextcloud's Code of Conduct.

Bug description

The other day I successfully updated from 23.0.3 to 23.0.4 and then, also without any difficulties, to 24.0.0. While in 23.0.4 everything behaved as expected. Since updating to 24.0.0 I am locked out of either Talk or Files apps and cannot access user settings.

Once in 24.0.0 I noticed Internal Server Errors when trying to access Files app or Settings. Below are the respective exceptions.

1. /apps/files:

"Exception","Message":"Call to undefined method OC\\Files\\Node\\File::getFreeSpace() in file '/home/hub/sites/nextcloud/apps/spreed/lib/TInitialState.php'

2. /settings/user:
"Exception","Message":"call_user_func_array() expects parameter 1 to be a valid callback, class 'OC\\Files\\Node\\File' does not have a method 'getRecent' in file '/home/hub/sites/nextcloud/lib/private/Files/Node/LazyFolder.php' line 72","Code":0,"Trace":[{"file":"/home/hub/sites/nextcloud/lib/private/AppFramework/App.php","line":172,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"

(both log entries in full in 'Nextcloud Logs' section)

When I disabled Talk (spreed) app I was again able to access 1. Files app and use as expected. This does not change behaviour of 2. Settings, which still crashes the server with the exception referenced above.

Steps to reproduce

1. Update from 23.0.4 to 24.0.0, update Talk (spreed) to 14.0.1
2. Sign in via browser client and access yournextcloud/apps/files or yournextcloud/settings/user to experience Internal Several Error
3. Disable Talk in yournextcloud//settings/apps and successfully access yournextcloud/apps/files
4. Accessing yournextcloud/settings/user still crashes the server.

Expected behavior

Files app and user settings would load as usual.

Installation method

Manual installation

Operating system

Debian/Ubuntu

PHP engine version

PHP 7.4

Web server

Apache (supported)

Database engine version

MariaDB

Is this bug present after an update or on a fresh install?

Updated to a major version (ex. 22.2.3 to 23.0.1)

Are you using the Nextcloud Server Encryption module?

Encryption is Disabled

What user-backends are you using?

• Default user-backend (database)
• LDAP/ Active Directory
• SSO - SAML
• Other

Configuration report

{
    "system": {
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "localhost",
            "www.hub.animorph.coop",
            "hub.animorph.coop"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "24.0.0.12",
        "overwrite.cli.url": "https:\/\/hub.animorph.coop",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "htaccess.RewriteBase": "\/",
        "mail_smtpmode": "smtp",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "25",
        "mail_smtpsecure": "",
        "mail_smtpauth": "False",
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpauthtype": "",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "maintenance": false,
        "loglevel": 2,
        "memcache.local": "\\OC\\Memcache\\Memcached",
        "app_install_overwrite": [
            "drawio",
            "keeweb",
            "apporder"
        ],
        "updater.release.channel": "beta",
        "trusted_proxies": "***REMOVED SENSITIVE VALUE***",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "port": "6379"
        },
        "default_phone_region": "GB",
        "theme": ""
    }
}

List of activated Apps

Enabled:
  - accessibility: 1.10.0
  - activity: 2.16.0
  - apporder: 0.15.0
  - audioplayer: 3.3.0
  - calendar: 3.3.0
  - circles: 24.0.0
  - cloud_federation_api: 1.7.0
  - collectives: 1.1.0
  - comments: 1.14.0
  - contacts: 4.1.0
  - contactsinteraction: 1.5.0
  - cospend: 1.4.7
  - dashboard: 7.4.0
  - dav: 1.22.0
  - deck: 1.7.0
  - event_update_notification: 1.5.0
  - federatedfilesharing: 1.14.0
  - federation: 1.14.0
  - files: 1.19.0
  - files_pdfviewer: 2.5.0
  - files_rightclick: 1.3.0
  - files_sharing: 1.16.2
  - files_trashbin: 1.14.0
  - files_versions: 1.17.0
  - files_videoplayer: 1.13.0
  - firstrunwizard: 2.13.0
  - forms: 2.5.0
  - integration_discourse: 1.0.2
  - integration_gitlab: 1.0.3
  - integration_twitter: 1.0.2
  - keeweb: 0.6.8
  - logreader: 2.9.0
  - lookup_server_connector: 1.12.0
  - mail: 1.12.0
  - nextcloud_announcements: 1.13.0
  - notifications: 2.12.0
  - notify_push: 0.4.0
  - oauth2: 1.12.0
  - onlyoffice: 7.3.4
  - password_policy: 1.14.0
  - photos: 1.6.0
  - polls: 3.7.0-beta2
  - privacy: 1.8.0
  - provisioning_api: 1.14.0
  - recommendations: 1.3.0
  - serverinfo: 1.14.0
  - settings: 1.6.0
  - sharebymail: 1.14.0
  - socialsharing_email: 2.5.0
  - support: 1.7.0
  - survey_client: 1.12.0
  - systemtags: 1.14.0
  - tasks: 0.14.4
  - text: 3.5.1
  - theming: 1.15.0
  - twofactor_backupcodes: 1.13.0
  - updatenotification: 1.14.0
  - user_status: 1.4.0
  - viewer: 1.8.0
  - weather_status: 1.4.0
  - workflowengine: 2.6.0
Disabled:
  - admin_audit
  - analytics: 4.2.1
  - drawio: 1.0.2
  - encryption
  - end_to_end_encryption: 1.9.1
  - files_external
  - flow_notifications: 1.2.0
  - integration_whiteboard: 0.0.15
  - podcast: 0.0.1
  - side_menu: 2.3.5
  - spreed: 14.0.1
  - user_ldap
  - workflow_ocr: 1.24.0
  - workflow_pdf_converter: 1.8.0
  - workflow_script: 1.8.0

Nextcloud Signing status

No errors have been found.

Nextcloud Logs

{"reqId":"IQdj0JglAK7Azmz81D8s","level":3,"time":"2022-05-08T14:37:47+00:00","remoteAddr":"82.132.214.142","user":"sz","app":"index","method":"GET","url":"/apps/files/","message":"Call to undefined method OC\\Files\\Node\\File::getFreeSpace() in file '/home/hub/sites/nextcloud/apps/spreed/lib/TInitialState.php' line 130","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:100.0) Gecko/20100101 Firefox/100.0","version":"24.0.0.12","exception":{"Exception":"Exception","Message":"Call to undefined method OC\\Files\\Node\\File::getFreeSpace() in file '/home/hub/sites/nextcloud/apps/spreed/lib/TInitialState.php' line 130","Code":0,"Trace":[{"file":"/home/hub/sites/nextcloud/lib/private/AppFramework/App.php","line":172,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/home/hub/sites/nextcloud/lib/private/Route/Router.php","line":298,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/home/hub/sites/nextcloud/lib/base.php","line":1023,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/home/hub/sites/nextcloud/index.php","line":36,"function":"handleRequest","class":"OC","type":"::"}],"File":"/home/hub/sites/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","Line":165,"Previous":{"Exception":"Error","Message":"Call to undefined method OC\\Files\\Node\\File::getFreeSpace()","Code":0,"Trace":[{"file":"/home/hub/sites/nextcloud/apps/spreed/lib/Files/TemplateLoader.php","line":96,"function":"publishInitialStateForUser","class":"OCA\\Talk\\Files\\TemplateLoader","type":"->"},{"file":"/home/hub/sites/nextcloud/lib/private/EventDispatcher/ServiceEventListener.php","line":87,"function":"handle","class":"OCA\\Talk\\Files\\TemplateLoader","type":"->"},{"file":"/home/hub/sites/nextcloud/3rdparty/symfony/event-dispatcher/EventDispatcher.php","line":251,"function":"__invoke","class":"OC\\EventDispatcher\\ServiceEventListener","type":"->"},{"file":"/home/hub/sites/nextcloud/3rdparty/symfony/event-dispatcher/EventDispatcher.php","line":73,"function":"callListeners","class":"Symfony\\Component\\EventDispatcher\\EventDispatcher","type":"->"},{"file":"/home/hub/sites/nextcloud/lib/private/EventDispatcher/EventDispatcher.php","line":88,"function":"dispatch","class":"Symfony\\Component\\EventDispatcher\\EventDispatcher","type":"->"},{"file":"/home/hub/sites/nextcloud/lib/private/EventDispatcher/EventDispatcher.php","line":100,"function":"dispatch","class":"OC\\EventDispatcher\\EventDispatcher","type":"->"},{"file":"/home/hub/sites/nextcloud/apps/files_sharing/list.php","line":47,"function":"dispatchTyped","class":"OC\\EventDispatcher\\EventDispatcher","type":"->"},{"file":"/home/hub/sites/nextcloud/apps/files/lib/Controller/ViewController.php","line":136,"args":["/home/hub/sites/nextcloud/apps/files_sharing/list.php"],"function":"include"},{"file":"/home/hub/sites/nextcloud/apps/files/lib/Controller/ViewController.php","line":276,"function":"renderScript","class":"OCA\\Files\\Controller\\ViewController","type":"->"},{"file":"/home/hub/sites/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":225,"function":"index","class":"OCA\\Files\\Controller\\ViewController","type":"->"},{"file":"/home/hub/sites/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":133,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/home/hub/sites/nextcloud/lib/private/AppFramework/App.php","line":172,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/home/hub/sites/nextcloud/lib/private/Route/Router.php","line":298,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/home/hub/sites/nextcloud/lib/base.php","line":1023,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/home/hub/sites/nextcloud/index.php","line":36,"function":"handleRequest","class":"OC","type":"::"}],"File":"/home/hub/sites/nextcloud/apps/spreed/lib/TInitialState.php","Line":130},"CustomMessage":"--"}}

{"reqId":"quEfkdIgviZnwRpPu7rL","level":3,"time":"2022-05-08T15:03:28+00:00","remoteAddr":"82.132.214.142","user":"sz","app":"index","method":"GET","url":"/apps/recommendations/api/recommendations","message":"call_user_func_array() expects parameter 1 to be a valid callback, class 'OC\\Files\\Node\\File' does not have a method 'getRecent' in file '/home/hub/sites/nextcloud/lib/private/Files/Node/LazyFolder.php' line 72","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:100.0) Gecko/20100101 Firefox/100.0","version":"24.0.0.12","exception":{"Exception":"Exception","Message":"call_user_func_array() expects parameter 1 to be a valid callback, class 'OC\\Files\\Node\\File' does not have a method 'getRecent' in file '/home/hub/sites/nextcloud/lib/private/Files/Node/LazyFolder.php' line 72","Code":0,"Trace":[{"file":"/home/hub/sites/nextcloud/lib/private/AppFramework/App.php","line":172,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/home/hub/sites/nextcloud/lib/private/Route/Router.php","line":298,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/home/hub/sites/nextcloud/lib/base.php","line":1023,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/home/hub/sites/nextcloud/index.php","line":36,"function":"handleRequest","class":"OC","type":"::"}],"File":"/home/hub/sites/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","Line":165,"Previous":{"Exception":"TypeError","Message":"call_user_func_array() expects parameter 1 to be a valid callback, class 'OC\\Files\\Node\\File' does not have a method 'getRecent'","Code":0,"Trace":[{"file":"/home/hub/sites/nextcloud/lib/private/Files/Node/LazyFolder.php","line":72,"function":"call_user_func_array"},{"file":"/home/hub/sites/nextcloud/lib/private/Files/Node/LazyFolder.php","line":510,"function":"__call","class":"OC\\Files\\Node\\LazyFolder","type":"->"},{"file":"/home/hub/sites/nextcloud/apps/recommendations/lib/Service/RecentlyEditedFilesSource.php","line":69,"function":"getRecent","class":"OC\\Files\\Node\\LazyFolder","type":"->"},{"file":"/home/hub/sites/nextcloud/apps/recommendations/lib/Service/RecommendationService.php","line":90,"function":"getMostRecentRecommendation","class":"OCA\\Recommendations\\Service\\RecentlyEditedFilesSource","type":"->"},{"function":"OCA\\Recommendations\\Service\\{closure}","class":"OCA\\Recommendations\\Service\\RecommendationService","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/home/hub/sites/nextcloud/apps/recommendations/lib/Service/RecommendationService.php","line":91,"function":"array_reduce"},{"file":"/home/hub/sites/nextcloud/apps/recommendations/lib/Controller/RecommendationController.php","line":70,"function":"getRecommendations","class":"OCA\\Recommendations\\Service\\RecommendationService","type":"->"},{"file":"/home/hub/sites/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":225,"function":"index","class":"OCA\\Recommendations\\Controller\\RecommendationController","type":"->"},{"file":"/home/hub/sites/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":133,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/home/hub/sites/nextcloud/lib/private/AppFramework/App.php","line":172,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/home/hub/sites/nextcloud/lib/private/Route/Router.php","line":298,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/home/hub/sites/nextcloud/lib/base.php","line":1023,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/home/hub/sites/nextcloud/index.php","line":36,"function":"handleRequest","class":"OC","type":"::"}],"File":"/home/hub/sites/nextcloud/lib/private/Files/Node/LazyFolder.php","Line":72},"CustomMessage":"--"}}

Additional info

No response

[mem89de]

I am struggeling with the same issue.

[come-nc]

Does disabling recommendations application help?

[nektdev]

@come-nc it does not.

[come-nc]

From what I gather it seems getUserFolder is returning a File instead of a Folder.

Can you try editing lib/private/Files/Node/Root.php and replace

	public function getUserFolder($userId) {

by

	public function getUserFolder($userId): \OCP\Files\Folder {

It will not fix the error, but the new trace should be clearer as to where the problem lies.

[nektdev]

@come-nc the log record appears to be the same after the change you suggested.

[nektdev]

Also just noticed, that, even with Talk disabled, some areas of Files are not accessible due to the following exception:
"Error","Message":"disk_free_space(): No such file or directory at /home/hub/sites/nextcloud/lib/private/Files/Storage/Local.php#395

[solracsf]

About this last error:
#32178 (comment)

[mariomorvan]

Having the same issue here following update from 23.0.4 to 24.0.0, running Debian 11 and default user-backend.
Disabling talk does enable access to files app but even then files are still inaccessible.

[alxzhdanov]

Same problem. After update 24.0.0.12 . Can't access files. But settings of user open succesfully.

[PVince81]

please first test with this fix: #32335

if the problem persists, run this query:

• select * from oc_filecache fc join oc_storages s on s.numeric_id=fc.storage left join oc_mimetypes m on m.id=fc.mimetype where name='' and s.id like '%youruserid%';

I suspect that perhaps the mime type of your storage root entry is wrong for some reason.

[alxzhdanov]

I make changes in OC_Helper.php from fix 32335, but no effect. When i try open files app in browser i get page without files. And in right top corner shows error msg:

This directory is unavailable, please check the logs or contact the administrator

This is result of your query:

select * from oc_filecache fc join oc_storages s on s.numeric_id=fc.storage left join oc_mimetypes m on m.id=fc.mimetype where name='' and s.id like '%az%';

5	2		d41d8cd98f00b204e9800998ecf8427e	-1		2	1	10581341212	1651822456	1595401826	0	0	6274cf7903e04	23		2	home::az	1	NULL	2	httpd/unix-directory